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Customer Letter

Posted on 11/18/2015 at 10:52 AM
We were happy to receive a letter from one of our customers recently. She came to our office a while ago because she was interested in getting her roof done. She even had her friend take pictures to render what her roof would look like with different kinds of shingles....

Strategies for Coordinating Technicians

Posted on 11/13/2015 at 9:22 AM
As Bakeris Roofing grows, we are continuing to develop better strategies to coordinate our technicians in the field more effectively. There were several things I learned from our recent training at Success Group International (SGI) in regard to dispatching. One of the main subjects we discussed was the fact that...

Effective Phone Communication at Bakeris Roofing

Posted on 11/06/2015 at 9:21 AM
going to take care of their problem. The course of action was to give the information to the technician that was right for the job and make sure that he visited the home, explained what happened, and took care of the problem. When you’re in the position of a customer...

When Someone Comes Knocking

Posted on 11/03/2015 at 9:29 AM
If someone shows up knocking at your door asking to take care of something on the roof, they might be trustworthy and reputable. However, there is also a chance that they’re not. Here are three signs that they might not be legitimate: You don’t see a clearly marked vehicle out...

Team Member's Trip to Success Group International Training

Posted on 10/30/2015 at 9:20 AM
Bakeris Roofing is a member of Success Group International (SGI), which has regular gatherings for different trades such as HVAC, plumbing, electrical, and roofing. Under SGI, we’re part of Roofing Success International (RSI). RSI offers insight into how to successfully run these types of businesses, and they offer training for...
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