Contractors Stretch Too Thin
Posted on March 4, 2016 at 9:35 AM by Dawn Gee
together. When a big hailstorm blows in, you better not get sucked in and overcommit yourself.
If the contractor isn’t careful, they’ll have to resort to hiring people that they don’t even know. All these people want is their money, but they don’t even know what they’re supposed to be doing for the homeowner. That makes the contractor look bad, and they will eventually start getting letters from attorneys. The homeowners are upset because they didn’t follow through with the promises they made.
At Bakeris Roofing, we only take on jobs that we can handle. We know that we can’t train people quickly enough when a big storm comes in. So if we can’t handle the workload, we’ll let someone else do it. We know exactly who we’re putting on your roof. We only have so many people on our team and we make sure that they’re trained before they visit your house.
We’re also upfront with the homeowner. If it rains for two weeks straight and we’re thrown off schedule, we’re going to give the homeowner a call and let them know. Communication with the homeowner is critical, especially when they’re anxious after experiencing a big storm. It’s part of our fundamental training to keep the lines of communication open. If we’re supposed to be somewhere and we won’t be able to make it, we’re going to give the homeowner a call immediately.
If you’d like to learn more, contact us online or give us a call today at (515) 967-8199.