Takeaways From The Recent Seminar
Posted on January 19, 2018 at 2:59 PM by Dawn Gee
We’re always looking for a golden nugget of information when we’re at a seminar. One of the ideas that I took away from the training I recently attended was that we should have a commitment to finding the right hire. That’s a big thing for us here at Bakeris Roofing. I’ve mentioned before that we only hire people who adhere to our policy of no smoking, no cussing, and no drugs.
At the training, they quoted a figure that said around 87% of new hires aren’t really committed to you. Within the first six months, they’re still kind of getting familiarized to how everything works. Approximately 31% of those people will quit the job within that first six months. That’s why you need to make sure that you put the time in with new hires to make sure they’re a good fit for your organization.
You have to do a good job once you get them on board, too, because 23% of them want clear guidelines that explain exactly what their tasks are. 21% of them want effective training so they’ll know what they need to be successful at the job. 17% of them said they wanted more help from coworkers. It’s a team effort that we strive for here at Bakeris Roofing because we know that it’s not just one person doing the job.
It’s also important to be recognized because everyone wants a pat on the back for something positive that they’ve done. 9% of new hires want more attention, and 76% of them want more on the job training. In their opinion, it’s the most important thing. After all, they want to be efficient at doing their job. These are some of the areas we’re striving to pay close attention to. We’re working with millennials now, so we need to adjust to them and their personalities.
I was able to meet the author of a book called Level the Playing Field while I was at the seminar. This person did adjustments at an insurance company and he wrote the book to give us some ammunition when dealing with the insurance industry. He explains how people in a business like ours, along with the client, can get everything that’s owed to them by the insurance company after they’ve filed a claim.
As some people have experienced, there are insurance companies that might not be on board with truly helping the client. The book is supposed to provide some vital information about the things you can do and say to get resolution. I look forward to reading through the book soon. They provided us with a free download, and I’m sure it’s going to be just as interesting as the seminar was.
Thanks to all the information we have after dealing with the hail damage from last summer, we’re getting much sharper in terms of insurance.