Service Fee Explanation
Posted on 03/06/2019 at 12:00 AM by Dawn Gee
Service Fee Explanation
Although we provide full roof replacement estimates free of charge, a large part of customer demand comes from our repair service. For $89, we’ll go to your home and talk with you about your roof problems. People quickly start to realize all the things we do while we’re there and why our service is a great value at just $89.
Typically, we’ll go up into the attic to pinpoint where any leaks may be coming from. We also make sure that everything is being properly vented out of the attic. Many times bathroom exhaust fans are pumped into the attic without properly being vented through the roof or to the soffit. We then check to make sure there is enough insulation in the attic.
Our service vans are kind of like a moving warehouse. For simple repairs, we have pretty much all the materials we need. If we need to change out some pipe boot flashings or do general flashing work, we typically carry about three different colors of shingles that are commonly used. This allows us to do the majority of any necessary repair work while we’re there.
If we don’t have a certain shingle color, we will make a quick run to a shingle wholesaler or supplier. Larger repairs may take a day to complete. Sometimes we may have to put you on a work schedule if we are very busy.
We always strive to keep our pricing straightforward and upfront. You will know the exact price once we get off the roof and sit down with you. We won’t get started until you are fully aware of the investment and sign off on it. There are some occasions where we’ll encounter hidden surprises like rotten wood underneath the shingles during the work process. We make it a point to keep our customers fully informed of what’s going on. We take pictures and let you know about any new details.
If you’re not home, we have something called a change order. We’ll make documentation with pictures and call you at work or email you. Whether our customers are getting repairs or full roof replacements, you don’t have to worry about getting a surprise tacked on to your bill. We don’t operate like that. If for any reason we don’t notify you, we won’t charge you any extra. We don’t charge by the hour either. Customers who have had to deal with hourly charges know the frustration of slow workers. This can make the whole process unnecessarily stressful.
We at Bakeris Roofing make sure our customers know what the cost will be up front with no hidden charges. Our customers love our straightforward pricing. Bakeris Roofing has been providing safety, security, and comfort in the Des Moines area and surrounding communities for over 28 years. If you have any questions about our straightforward pricing you can give us a call at 515-967-8199.